Nic Salt after-sales and warranty — a FAQ
If you are comparing three quotes for nic salt, compare the paperwork first. Test reports, artwork files, batch coding and the replacement clause tell you more about a supplier than the unit price on page one.
Published 17 September 2025 · VapeWholesaleHub · Reading time 5 min
The checks behind every shipment
We ship nic salt e-liquids to distributors, chain buyers and independent shops. What follows is the material we normally cover in a first conversation: what we hold in stock, how we test it, how it ships, and what happens when a carton arrives damaged.
Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.
Battery safety is not a marketing line. Cells are matched by capacity and internal resistance before assembly, charging boards are checked for cut-off voltage, and any unit that fails the cut-off test never reaches packing.
What happens when something goes wrong
Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
Simple habits that lift velocity
Seasonality in nic salt e-liquids is real but smaller than most buyers assume. The bigger swing comes from restocking discipline, not from calendar events.
Counter space is finite. Three well-chosen SKUs outsell nine crowded ones, and the empty space signals a curated range rather than a clearance table.
- Seven-day defect reporting with replace-or-credit
- Private label files archived for future rebrands
- Specification locked in writing before production starts
- Artwork proof plus physical dummy for custom packaging
- Consolidated or split shipping, quoted both ways
- Standing reorder schedule with a fixed cut-off
Getting the carton there intact
Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.
Transit times move with the season. Book space early for Q4 and around Chinese New Year, when factory output pauses for two to three weeks and freight rates tighten at the same time.
Specification summary
| Volume | 20 ml |
| Strength | 20 mg/ml |
| Base ratio | 60/40 PG-VG |
| Flavour range | 28 profiles |
| Closure | Tamper evident |
| Bottle | Glass |
| Minimum order | 50 units per SKU, mixed cartons allowed |
| Lead time | 22 working days after artwork approval |
None of this is complicated. It is just written down, which is more than most buyers get before they wire a deposit.
Frequently asked
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
Can we order samples before committing?
Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 60 units. We would rather you handle the sample than approve a specification from a photograph.
What is the minimum order for nic salt?
Standard configurations start at 60 units per SKU, with mixed SKUs allowed inside the same carton. Custom colours, custom packaging or a private label run usually start at 240 units because of setup time on the line.
Related reading
Need a quotation on nic salt e-liquids?
Send destination market, target price and quantity. Same-day reply on working days.
Tel / WeChat / WhatsApp +86 13711127975 · vape@0099933.xyz