Nic Salt AQL: workbook

Support that answers the question

There is no shortage of suppliers quoting nic salt. The scarce thing is a supplier who will tell you which SKU to drop. We have been shipping nic salt e-liquids long enough to know that the honest answer is usually a shorter list, and that is the answer we give.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

Getting the documents right

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

Regulation for nic salt e-liquids differs by country and sometimes by state. We do not pretend to be your lawyer, but we do keep the document pack current and we will tell you when a configuration cannot legally enter a market you have named.

Presentation that earns the step-up

Shelf position decides velocity as much as price. Keep nic salt e-liquids at eye level, one facing per SKU, and rotate the trial line every quarter so the display keeps earning attention.

Staff knowledge converts better than any poster. If your team can explain the difference between two coils in one sentence, the step-up SKU sells itself.

• Reference sample retained from every batch
• Mixed SKU cartons to spread first-order risk
• Document pack prepared per destination market
• Specification locked in writing before production starts
• Artwork proof plus physical dummy for custom packaging
• Consolidated or split shipping, quoted both ways

Shipping without surprises

For repeat buyers we hold a shipping schedule rather than shipping on request. A fixed weekly cut-off means your reorder lands before the shelf empties instead of after.

Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

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