Nic Salt charging quick reference guide

The checks behind every shipment

Ordering nic salt is not difficult. Ordering nic salt that sell through without a return queue behind them is the part most buyers underestimate, and it is where we spend our time. We supply smoke shop owners in European and North American markets with core lines that turn over predictably, and we keep the specification list short enough for your team to actually manage.

Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.

A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.

What happens when something goes wrong

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

Every account gets a named contact who has actually seen the product. Being passed between three people to answer one question about a coil resistance is the fastest way to lose a buyer, so we do not organise support that way.

Reading a quotation properly

Freight is quoted separately and honestly. Bundling it into the unit price looks tidy and hides the one line that changes most often between shipments.

The cheapest way to lower your cost per unit is usually to remove a SKU, not to negotiate a discount. Fewer lines means larger runs, fewer changeovers and a better price at the same quality.

• Batch codes traceable from carton back to production date
• Reference sample retained from every batch
• Artwork proof plus physical dummy for custom packaging
• Private label files archived for future rebrands
• Consolidated or split shipping, quoted both ways
• Mixed SKU cartons to spread first-order risk

Shipping without surprises

For repeat buyers we hold a shipping schedule rather than shipping on request. A fixed weekly cut-off means your reorder lands before the shelf empties instead of after.

Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

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